Free OpenClaw Skill for Lash and Brow Studios: Fill Cycle Agent (Download)

What this skill does for your lash and brow studios

• Tracks each client's lash style (classic, hybrid, volume, mega volume, wispy) and runs the 2-3 week fill cycle rebook chase per artist's protocol.
• Owns the brow lamination 6-8 week refresh cadence and the brow tinting 4-6 week refresh cadence with brow-only client logic separate from lash logic.
• Drafts retail-attach messages keyed to the actual service (lash bath foam, sealant, oil-free cleanser) using the salon's actual SKU list including Lashbox LA, Borboleta, and BL aftercare.
• Owns the new-client first-90-days cadence with the cycle-locking second-visit nudge within the 2-3 week fill window.
• Tracks artist license expiration, adhesive lot numbers and shelf-life (most cyanoacrylate adhesives have a 6-12 week shelf life), and the state cosmetology board's sanitation log.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: lash-brow-fill-cycle
description: Fill cycle rebook chase, brow refresh cadence, and retail attach agent for lash and brow studios. Handles classic, hybrid, volume, mega volume lashes with 2-3 week fill cycles, brow lamination 6-8 week and brow tint 4-6 week cadences. Adhesive lot tracking. Integrates with Mangomint, Boulevard, Square Appointments, GlossGenius.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/lash-brow-studios
---

# OpenClaw Skill: Lash and Brow Studio Fill Cycle Agent

## Overview

This skill turns the OpenClaw agent into a fill-cycle and aftercare layer
for your lash and brow studio. It does not replace the lash artist or the
front desk: it amplifies them. For solo lash artists who often are the
front desk, the skill takes the 40 to 100 weekly client touchpoints
(fill cycle rebooks, brow refresh, retail attach, new-client cadence)
off the artist's phone.

Designed for solo lash artists (suite rental, home studio), boutique
2-4 artist lash and brow studios, and full-service lash and brow
businesses, on Mangomint, Boulevard, Square Appointments, GlossGenius,
Booksy, or Vagaro.

## What this skill does

1. Tracks each client's lash style and runs the 2-3 week fill cycle rebook
2. Owns the brow lamination 6-8 week and brow tint 4-6 week refresh cadences
3. Drafts retail attach tied to the actual service performed
4. Owns the new-client first-90-days cadence
5. Tracks adhesive lot numbers and shelf-life
6. Surfaces artist license and sanitation log touchpoints

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 10 * * *"           # Daily 10am
    action: lash_fill_cycle_chase

  - type: heartbeat
    schedule: "0 11 * * 1"           # Mondays 11am
    action: brow_refresh_queue

  - type: heartbeat
    schedule: "0 14 * * 3"           # Wednesdays 2pm
    action: retail_attach_pass

  - type: heartbeat
    schedule: "0 7 * * 1"            # Mondays 7am
    action: adhesive_shelf_life_audit

  - type: on_event
    event: scheduler.lash_service_completed
    action: log_lash_style_and_enter_cycle

  - type: on_event
    event: scheduler.brow_service_completed
    action: enter_brow_cadence

  - type: on_event
    event: scheduler.reaction_reported
    action: flag_to_artist_pause_outbound
```

## Workflow: lash fill cycle rebook chase

Default cadences (editable in the config block):

- Classic lash extensions: 21 days
- Hybrid lash extensions: 21 days
- Volume lash extensions: 18-21 days
- Mega volume lash extensions: 21-28 days
- Wispy / wet-look styles: 18-21 days
- Lash lift and tint: 6-8 weeks

For each completed service, the agent:

1. Logs the next fill cycle date based on the lash style
2. At cycle_date - 4 days, drafts a "your fill window is opening" message
3. At cycle_date + 7 days with no rebook, drafts the cycle-slipping check-in
4. Past cycle_date + 21 days, transitions the client to the reactivation queue

The skill keys the message copy to the artist's actual recommendation for the lash style. A volume client whose retention is high gets the on-time fill copy; a classic client whose retention is naturally lower gets the "do not skip" copy.

## Workflow: brow refresh cadence

Brow services have a longer cadence than lashes:

- Brow lamination: 6-8 weeks
- Brow tinting: 4-6 weeks
- Brow shaping (waxing or threading): 3-4 weeks
- Brow henna: 4-6 weeks
- Brow mapping consult (one-time): per client request

Brow-only clients get the brow cadence as their primary touchpoint. Lash-and-brow clients (combo clients) get both cadences with the lash cadence as the primary, since lash fills drive most of the visit frequency.

## Workflow: retail attach

Every Wednesday at 2pm the agent:

1. Reviews services completed in the last 5 days
2. For each client, looks up the recommended retail products tied to the service
3. Cross-checks 90-day retail purchase history
4. Drafts a personalized retail-attach message tied to the actual service

Default service-to-retail mappings (editable):

```yaml
retail_attach_defaults:
  classic_lash:
    primary: [lash_bath_foam, lash_brush, oil_free_cleanser]
    optional: [lash_sealant]
  hybrid_lash:
    primary: [lash_bath_foam, lash_brush]
    optional: [lash_sealant, oil_free_cleanser]
  volume_lash:
    primary: [lash_bath_foam, lash_brush]
    optional: [lash_sealant]
  brow_lamination:
    primary: [brow_serum, conditioning_oil]
    optional: [brow_gel]
  brow_tint:
    primary: [brow_serum]
```

Studios using Lashbox LA, Borboleta, BL Lashes, NovaLash, or Lash Affair swap in those SKUs. The skill is brand-agnostic at the structural level.

## Workflow: new-client first 90 days

When a new client's first visit completes, the agent enters the new-client cadence:

- Day 1: thank-you with the artist's aftercare guide and a lash bath recommendation
- Day 5: check-in on retention so far
- Day 14 (lash cycle window opening): second-visit booking nudge with the actual cycle-locking incentive
- Day 21 (if no second visit): personal note from the artist
- Day 90: 90-day check-in and review request

Locking in the second visit within the first fill cycle is the single highest-leverage retention move in lash. Clients who do not return within the first cycle have meaningfully lower 6-month retention than those who do.

## Workflow: adhesive lot tracking and shelf life

The skill maintains an adhesive log per artist:

```yaml
adhesive_log_example:
  artist: "Maya"
  adhesive_lot:
    brand: Lashbox LA
    product: Glacier
    lot_number: "..."
    opened: "2026-03-15"
    shelf_life_weeks: 8
    expires: "2026-05-10"
    clients_served: [client_id_1, client_id_2, ...]
```

Once a month the skill flags:

- Adhesive lots within 1 week of expiration
- Adhesive lots that have expired but are still on the shelf
- Any client who reported a reaction in the last 30 days with the specific lot they were exposed to

If a reaction is reported, the skill pauses all outbound to that client and flags to the artist for a personal call. The skill never replies to a reaction report autonomously.

## Workflow: artist license and sanitation log

Once a month the agent surfaces to the studio manager:

- Artist license expiration check (state board renewal cycle)
- Daily implement sanitation log completion rate
- Lash tile and tweezer sanitation log
- Adhesive storage temperature check
- State-specific eyelash extension regulation compliance (varies)

The skill is decision support. It does not replace the studio's written sanitation policy or the state cosmetology board log.

## Message templates

```yaml
templates:
  lash_fill_classic_day_minus_4:
    body: |
      Hi {client_first_name},

      Your classic set with {artist_first_name} is at day {days_since_last_fill}.
      The 3-week cycle is the standard for keeping the line clean before
      the retention drops below 50%.

      Open slots:
      {open_slots}

      Pick one and I will hold it.

      {artist_first_name} at {studio_name}

  lash_fill_volume_day_minus_4:
    body: |
      Hi {client_first_name},

      Your volume set is at day {days_since_last_fill}, and your retention
      typically holds well to the 3-week mark. After that the fans start
      to splay.

      Open slots with {artist_first_name}:
      {open_slots}

      {artist_first_name}

  brow_lamination_week_6:
    body: |
      Hi {client_first_name},

      It has been 6 weeks since your brow lamination with
      {artist_first_name}. The hair growth has settled and the curl is
      probably starting to relax. Most clients refresh between week 6
      and 8.

      Open slots:
      {open_slots}

      {artist_first_name}

  retail_attach_lash_bath:
    body: |
      Hi {client_first_name},

      {artist_first_name} mentioned that daily lash baths are what keep
      retention strong between fills. The {recommended_sku} is the foam
      she uses on every client.

      Want me to set one aside for your next fill, or grab one today?

      {front_desk_first_name}

  new_client_day_14_second_visit:
    body: |
      Hi {client_first_name},

      You are at day 14 of your set with {artist_first_name}. The fill
      cycle window is opening and locking the second visit gets you
      {new_client_incentive}.

      Open slots:
      {open_slots}

      {artist_first_name}

  reaction_report_to_artist:
    channel: artist_console
    body: |
      REACTION REPORT
      Client: {client_first_name} {client_last_name}
      Service: {last_service}
      Adhesive lot: {adhesive_lot}
      Report: {client_message}
      Action: outbound to this client paused. Recommend personal call before any reply.
      Adhesive exposure list: {clients_exposed_to_same_lot}
```

## Memory keys

```yaml
memory:
  - key: client.lash_state[{client_id}]
    description: Lash style history and fill cycle stage
    schema: { current_style: string, last_fill: date, fill_cycle_days: int, retention_grade: string }

  - key: client.brow_state[{client_id}]
    description: Brow service history and refresh cycle stage
    schema: { last_service: string, last_date: date, refresh_cycle_days: int }

  - key: client.retail_history[{client_id}]
    description: 90-day retail purchase history per SKU
    schema: { sku: string, last_purchased: date, count_90d: int }

  - key: client.reaction_history[{client_id}]
    description: Any reported reactions
    schema: { reports: list }

  - key: artist.adhesive_log[{artist_id}]
    description: Adhesive lot tracking per artist
    schema: { lots: list }

  - key: studio.fill_cycle_rate_30d
    description: Trailing 30-day fill cycle rebook rate
```

## Required integrations

| Integration         | Purpose                                            | Read | Write |
|---------------------|----------------------------------------------------|------|-------|
| Mangomint           | Schedule, lash-style notes, retail                 | yes  | optional |
| Boulevard           | Schedule and service history                       | yes  | optional |
| Square Appointments | Schedule                                           | yes  | optional |
| GlossGenius         | Schedule and service history                       | yes  | optional |
| Booksy              | Schedule                                           | yes  | optional |
| Vagaro              | Schedule and service history                       | yes  | optional |
| Twilio (or similar) | Outbound SMS                                       | no   | yes   |
| Email provider      | Outbound email                                     | no   | yes   |
| OpenClaw Memory     | Cross-run state, adhesive log                      | yes  | yes   |
| OpenClaw Heartbeat  | Scheduled cadence triggers                         | yes  | yes   |

## Safety and reaction handling

Allergic reactions to lash adhesives (cyanoacrylate) are uncommon but
real. The skill ships defaults that:

1. Pause all outbound messaging to a client who reports any reaction
2. Flag the artist to make a personal call before any reply
3. Surface the adhesive lot the client was exposed to
4. Surface other clients who received the same lot in the last 30 days for proactive monitoring

The skill does not diagnose reactions and never replies to a reaction report autonomously.

## Configuration

```yaml
config:
  studio_name: "Your Studio Name"
  business_model: "solo"               # or "boutique_multi_artist", "full_service"
  artists:
    - first_name: "Maya"
      specialty: classic_hybrid_volume
      booking_open: mangomint
  approval_mode: artist_approves_all   # or "autonomous_after_2_weeks"
  cycles:
    classic_lash: 21d
    hybrid_lash: 21d
    volume_lash: 21d
    mega_volume_lash: 24d
    lash_lift_tint: 8w
    brow_lamination: 7w
    brow_tint: 5w
    brow_shaping: 4w
    brow_henna: 5w
  retail_lines:
    primary: "lashbox_la"              # or "borboleta", "bl_lashes", "novalash", "lash_affair"
  new_client_incentive: "10 off the first fill if booked within the cycle"
  adhesive_tracking:
    enabled: true
    default_shelf_life_weeks: 8
  state_board:
    state: "CA"
    license_renewal_cycle_years: 2
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv lash-brow-studios.md ~/.claude/skills/lash-brow-fill-cycle.md
# Edit the config block to match your studio
```

Launch OpenClaw and the skill is live. Run `chase fill cycles` or
`audit adhesive lots` to invoke it on demand, or wait for Heartbeat
to fire it on the configured schedule.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
platform, lash style menu, adhesive supplier, and artist voice on a fixed-price
two-week clock, with the founder writing every line of the build, the door
is at https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded lash-brow-studios.md as ~/.claude/skills/lash-brow-fill-cycle.md (or your project-level .claude/skills/ if you scope it per artist). OpenClaw picks up new skill files on next agent launch, no restart command required.

2. 2

   Connect your booking platform

   Edit the integrations block to point at your Mangomint, Boulevard, Square Appointments, or GlossGenius export. Read-only access is enough to start. The skill ships the prompts that translate your daily roster, lash style notes, and retail SKU list into the agent's working memory.

3. 3

   Start in artist approval mode, validate, then move to autonomous

   Run for two weeks with the lash artist or studio manager approving every outbound text. The skill defaults route any service-quality complaint, allergic reaction concern, or new-client consult to a human. After two weeks, flip the fill cycle reminders and retail attach to autonomous and keep allergic-reaction and complaint handling human-only.

Example conversation

Common questions

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