Free OpenClaw Skill for Permanent Makeup Studios: Booking and Touch-up Agent (Download)

What this skill does for your permanent makeup studios

• Runs the consult-to-procedure cadence with deposit handling and the medical-history intake (contraindications: pregnancy, accutane within 12 months, keloid scarring, anticoagulants).
• Owns the post-procedure care protocol messaging at days 1, 3, 7, 14, and 30, tuned for microblading, powder brow, combo brow, and lip blush.
• Schedules the 6-8 week perfecting session (included in the initial fee at most studios) and the 12-18 month color boost cadence keyed to each client's pigment line.
• Drafts the pigment-specific aftercare per Permablend, Tina Davies, Phi Brows, or Li Pigments based on the artist's actual pigment selection logged at the procedure.
• Tracks SPCP membership status, state PMU licensing renewal dates, and bloodborne pathogen certification expirations so the artist sees compliance gaps before they bite.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: pmu-booking-and-touchup
description: Booking, intake, post-procedure aftercare, and touch-up cadence agent for permanent makeup studios. Handles microblading, powder brow, combo brow, lip blush, with pigment-specific protocols (Permablend, Tina Davies, Phi Brows, Li Pigments). Integrates with Vagaro, Mangomint, Square Appointments, GlossGenius.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/permanent-makeup-studios
---

# OpenClaw Skill: Permanent Makeup Booking and Touch-up Agent

## Overview

This skill turns the OpenClaw agent into a booking-and-aftercare operations
layer for your permanent makeup studio. It does not replace the PMU artist
or the front desk: it amplifies them. For solo artists who often are the
front desk, the skill takes the 30 to 60 weekly client touchpoints
(intake completion, aftercare cadence, perfecting session reminders,
color-boost outreach) off the artist's phone.

Designed for solo PMU artists and small multi-artist studios on Vagaro,
Mangomint, Square Appointments, GlossGenius, Booksy, or Boulevard.

## What this skill does

1. Consult-to-procedure conversion with deposit handling and intake completion
2. Pigment-specific post-procedure aftercare at days 1, 3, 7, 14, 30
3. 6-8 week perfecting session scheduling (the included touch-up)
4. 12-18 month color boost cadence keyed to each client's pigment line
5. State PMU licensing and bloodborne pathogen certification tracking
6. SPCP-aligned messaging defaults and realistic expectations framing

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 9 * * *"            # Daily 9am
    action: aftercare_and_perfecting_check

  - type: heartbeat
    schedule: "0 8 * * 1"            # Mondays 8am
    action: weekly_color_boost_pass

  - type: heartbeat
    schedule: "0 7 1 * *"            # 1st of month 7am
    action: licensing_renewal_audit

  - type: on_event
    event: scheduler.consult_booked
    action: send_intake_link

  - type: on_event
    event: scheduler.procedure_completed
    action: log_pigment_and_enter_aftercare

  - type: on_event
    event: scheduler.deposit_received
    action: confirm_appointment_and_send_pre_care
```

## Workflow: consult to procedure conversion

When a consult is booked, the agent:

1. Sends the intake form link with the medical-history questionnaire
2. Logs intake completion status: complete, partial, not started
3. At 48 hours before the consult, drafts a check-in if the intake is not complete
4. At consult time, the artist reviews the intake and confirms or declines candidacy
5. Post-consult: if the client books the procedure, the agent sends the pre-care instructions (avoid alcohol, blood thinners, retinol, etc.) and the deposit confirmation
6. If the client does not book within 7 days, enters the reactivation cadence (7, 21, 60 days)

Contraindication flags (route to artist before any reply):

- Isotretinoin / Accutane within the last 12 months
- Pregnancy or breastfeeding
- Active keloid scarring history
- Anticoagulants (warfarin, eliquis, xarelto, etc.)
- Botox or filler within the last 2 weeks
- Active skin condition at the brow or lip area (eczema, psoriasis, active acne)

## Workflow: post-procedure aftercare

At procedure time, the artist logs the procedure type and the pigment line used. The skill enters the aftercare cadence keyed to those two variables.

Default cadence (microblading, dry-heal protocol):

- Day 1: "How did the night go" check-in, no-touch reminder, blot-not-wash instructions
- Day 3: scab-formation expectation message with photos of normal vs alarming patterns
- Day 7: peak fade phase reassurance ("this is supposed to look like this, do not panic")
- Day 14: full-fade week, healing-on-track confirmation
- Day 30: settled-color check-in and perfecting session booking nudge

Default cadence (powder brow, damp-heal protocol):

- Day 1: "How did the night go" check-in, oily-skin specific guidance, hydration reminder
- Day 5: scabbing phase
- Day 10: peak fade
- Day 21: settled color
- Day 35: perfecting session booking nudge

Lip blush has its own cadence (more painful day-1 swelling, longer fade window, often two perfecting sessions instead of one). The skill keys to the artist's actual protocol.

## Workflow: perfecting session (6-8 week touch-up)

The 6-8 week perfecting session is included in the initial fee at most studios. The agent:

1. At week 5, drafts a "your perfecting session window is opening" message
2. At week 6, drafts the booking offer with three open slots
3. At week 7, drafts a gentle reminder
4. At week 8, drafts a "last week of included perfecting" message
5. Past week 8 (per studio policy): drafts a transition message explaining the additional fee

Studios with a longer included window (some go to 10 or 12 weeks) edit the cadence in the config block.

## Workflow: color boost cadence

After the perfecting session settles (week 12-14), the agent enters the color-boost cadence:

- Month 12: "your color boost window is opening" with realistic fade-photo benchmarks
- Month 15: standard color boost reminder with open slots
- Month 18: "last call before retouch becomes a new procedure" message per studio policy

Pigment lines fade at different rates. The skill keys the timeline to the pigment used:

- Permablend: typical 12-18 month color boost
- Tina Davies I Love INK: typical 12-15 month color boost
- Phi Brows: typical 12-18 month color boost
- Li Pigments: typical 12-18 month color boost
- Brovi: typical 12-15 month color boost

These are defaults. Each artist's actual fade observation overrides the default in the config block.

## Workflow: licensing and certification tracking

The skill tracks for each artist:

- PMU practitioner license expiration (state-specific)
- Bloodborne pathogen certification (typically annual)
- Local health department permit
- Liability insurance renewal

Surfaces upcoming renewals at 90, 60, 30, and 7 days before expiration. Routes to the artist for renewal filing. Does not file on the artist's behalf.

## Message templates

```yaml
templates:
  intake_completion_nudge:
    body: |
      Hi {client_first_name},

      Excited for your consult on {consult_date}. Quick check: I do not
      see your intake form completed yet. It takes about 5 minutes and I
      need it before we can confirm.

      {intake_link}

      Reach back if anything is unclear.

      {artist_first_name}

  aftercare_day_1_microblading:
    body: |
      Hi {client_first_name},

      Hope the night went okay. Reminder for today:
      1. No water on the brows. Blot only, do not wash
      2. No retinol, no exfoliants, no sweating
      3. Sleep on your back as much as you can

      Send me a photo tomorrow if you have any concerns. Day 3-5 is when
      scabs form and that is normal.

      {artist_first_name}

  aftercare_day_7_peak_fade:
    body: |
      Hi {client_first_name},

      You are at day 7. Heads up: this is the fade phase. The brows are
      going to look lighter and patchier than you expect. That is normal.
      Color settles back in around week 3.

      Do not panic, do not pick scabs, and absolutely do not book a
      perfecting session yet. The color has to settle first.

      {artist_first_name}

  perfecting_session_week_6:
    body: |
      Hi {client_first_name},

      You are at week 6 post-procedure. The color has settled now and
      this is the window for your perfecting session (included in your
      initial fee).

      Open slots:
      {open_slots}

      Pick whichever works. The perfecting session is what locks in
      the final shape and color.

      {artist_first_name}

  color_boost_month_12:
    body: |
      Hi {client_first_name},

      It has been about a year since your perfecting session. Most clients
      come in for a color boost around the 12-18 month mark to refresh the
      tone before the brows start to look ashy.

      Open slots in the next 4 weeks:
      {open_slots}

      Reply yes if you want to book. No pressure.

      {artist_first_name}

  contraindication_flag_to_artist:
    channel: artist_console
    body: |
      CONTRAINDICATION FLAG
      Client: {client_first_name} {client_last_name}
      Procedure: {procedure_type}
      Flag: {contraindication_reason}
      Action: deposit not yet processed, recommend personal call before booking
      Intake link: {intake_link}
```

## Memory keys

```yaml
memory:
  - key: client.intake_state[{client_id}]
    description: Intake form completion status
    values: [not_started, partial, complete, contraindication_flagged]

  - key: client.procedure_log[{client_id}]
    description: Procedures performed with date, pigment, artist
    schema: { procedure: string, date: date, pigment_line: string, pigment_color: string, artist: string }

  - key: client.aftercare_state[{client_id}]
    description: Current post-procedure aftercare cadence stage
    values: [day_1, day_3, day_7, day_14, day_30, perfecting_eligible, perfecting_completed]

  - key: client.color_boost_state[{client_id}]
    description: Current color-boost cadence stage
    values: [month_12_eligible, month_15_reminded, month_18_final, retouch_due]

  - key: artist.license_state[{artist_id}]
    description: License and certification expiration tracking
    schema: { pmu_license_expires: date, bbp_cert_expires: date, permit_expires: date, insurance_expires: date }
```

## Required integrations

| Integration         | Purpose                                            | Read | Write |
|---------------------|----------------------------------------------------|------|-------|
| Vagaro              | Schedule, intake, deposit handling                 | yes  | optional |
| Mangomint           | Schedule and intake                                | yes  | optional |
| Square Appointments | Schedule and deposit                               | yes  | optional |
| GlossGenius         | Schedule and intake                                | yes  | optional |
| Booksy              | Schedule and intake                                | yes  | optional |
| Boulevard           | Schedule and member data                           | yes  | optional |
| Twilio (or similar) | Outbound SMS                                       | no   | yes   |
| Email provider      | Outbound email                                     | no   | yes   |
| OpenClaw Memory     | Cross-run state                                    | yes  | yes   |
| OpenClaw Heartbeat  | Scheduled cadence triggers                         | yes  | yes   |

## SPCP and brand standards

The skill defaults to SPCP (Society of Permanent Cosmetic Professionals)
aligned messaging: realistic expectations, no exaggerated before/after,
transparent fade and color-boost timelines, full intake screening for
contraindications. Artists not affiliated with SPCP can still use the
defaults; the skill does not gatekeep on membership.

## Configuration

```yaml
config:
  studio_name: "Your Studio Name"
  artist_first_name: "Artist"
  procedure_types:
    - microblading
    - powder_brow
    - combo_brow
    - lip_blush
    - eyeliner
  pigment_lines:
    primary: "permablend"             # or "tina_davies", "phi_brows", "li_pigments", "brovi"
  cadences:
    aftercare_microblading: [day_1, day_3, day_7, day_14, day_30]
    aftercare_powder_brow: [day_1, day_5, day_10, day_21, day_35]
    aftercare_lip_blush: [day_1, day_3, day_7, day_14, day_30, day_45]
    perfecting_window: [week_5, week_6, week_7, week_8]
    color_boost: [month_12, month_15, month_18]
  contraindications:
    accutane_lookback_months: 12
    botox_lookback_weeks: 2
  approval_mode: artist_approves_all  # or "autonomous_after_2_weeks"
  state_pmu_license:
    state: "CA"
    expiration_date: "YYYY-MM-DD"
  bbp_cert_expiration: "YYYY-MM-DD"
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv permanent-makeup-studios.md ~/.claude/skills/pmu-booking-and-touchup.md
# Edit the config block to match your studio
```

Launch OpenClaw and the skill is live. Run `check perfecting queue` or
`run color boost pass` to invoke it on demand, or wait for Heartbeat to
fire it on the configured schedule.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
booking platform, pigment line, aftercare protocol, and brand voice on a
fixed-price two-week clock, with the founder writing every line of the build,
the door is at https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded permanent-makeup-studios.md as ~/.claude/skills/pmu-booking-and-touchup.md (or your project-level .claude/skills/ if you scope it per artist). OpenClaw picks up new skill files on next agent launch, no restart command required.

2. 2

   Connect your booking platform

   Edit the integrations block to point at your Vagaro, Mangomint, Square Appointments, or GlossGenius export. Read-only access is enough to start. The skill ships the prompts that translate your daily roster, intake form responses, and pigment-line procedure log into the agent's working memory.

3. 3

   Start in artist approval mode, validate, then move to autonomous

   Run for two weeks with the PMU artist approving every outbound text. The skill defaults route any contraindication question, refund discussion, or pigment-reaction concern to a human. After two weeks, flip the standard aftercare cadence and perfecting session reminders to autonomous and exception-handle everything else.

Example conversation

Common questions

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