Free OpenClaw Skill for Motorcycle Dealerships: Sales, Apparel, and Riding Community Agent (Download)

What this skill does for your motorcycle dealerships

• Drafts the motorcycle lead BDC cadence with first-bike-versus-experienced-rider logic and MSF Basic RiderCourse offer for first-timers.
• Manages HOG (Harley Owners Group) or IMRG (Indian Motorcycle Riders Group) chapter event coordination for owning dealers, with ride calendar and rally communications.
• Runs the apparel and accessories cross-sell from the deal close: helmet, jacket, gloves, boots, communication system, with size memory from PDI.
• Schedules service appointments wired to Lightspeed Powersports, DX1, or Talon Motorsports, with the 600-mile and 5,000-mile first-service prompts pre-baked.
• Drafts the riding-season kickoff and shoulder-season storage prep communications, with regional weather windows in memory.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: motorcycle-sales-and-community-agent
description: Lead BDC cadence, MSF Basic RiderCourse routing, HOG / IMRG chapter coordination, apparel cross-sell, and service drive scheduling for motorcycle dealerships. Integrates with Lightspeed Powersports, DX1, Talon Motorsports.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/motorcycle-dealers
---

# OpenClaw Skill: Motorcycle Dealer Sales, Apparel, and Riding Community Agent

## Overview

This skill turns the OpenClaw agent into the BDC operator, chapter
coordinator, apparel cross-sell specialist, and service drive support for a
franchise or independent motorcycle dealership. It owns lead BDC follow-up,
MSF Basic RiderCourse routing for first-time buyers, HOG (Harley Owners
Group) or IMRG (Indian Motorcycle Riders Group) chapter coordination,
30/90-day apparel cross-sell, and seasonal storage prep.

Designed for single-location and multi-location dealers running Lightspeed
Powersports, DX1, Talon Motorsports, or Reynolds & Reynolds Powersports.
Works across cruiser, sport, sport-touring, dual-sport, adventure, and naked
categories.

## What this skill does

1. Lead BDC cadence (12 min, 1h, 24h, 72h, 7d) with first-time vs. experienced rider logic
2. MSF Basic RiderCourse referral for first-time buyers
3. HOG or IMRG chapter ride calendar coordination and event communications
4. 30 and 90-day apparel and accessory cross-sell using captured PDI sizes
5. Service drive: 600-mile first service, 5,000-mile annual, manufacturer-specific intervals
6. Seasonal storage prep in winter markets, riding-season kickoff in spring

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 8 * * *"           # Daily 8am
    action: bdc_morning_queue_review

  - type: heartbeat
    schedule: "0 9 * * 4"           # Thursdays 9am
    action: weekend_chapter_ride_reminders

  - type: heartbeat
    schedule: "0 9 1 11 *"          # November 1
    action: kickoff_storage_prep_campaign

  - type: heartbeat
    schedule: "0 9 1 3 *"           # March 1
    action: kickoff_riding_season

  - type: on_event
    event: dms.lead_received
    action: enter_bdc_cadence

  - type: on_event
    event: dms.first_time_buyer_detected
    action: draft_msf_referral

  - type: on_event
    event: dms.deal_closed
    action: capture_pdi_sizes_and_schedule_apparel_cross_sell

  - type: on_event
    event: chapter.ride_published
    action: build_rsvp_roster_and_reminders
```

## Workflow: lead BDC cadence

When a lead inquires, the agent:

1. Parses the inquiry for experience signal (first-time, returning, experienced upgrade, downsize), category interest (cruiser, sport, ADV, etc.), and trade signal
2. For first-timers: drafts the 12-minute acknowledgment that opens the MSF Basic RiderCourse conversation alongside the bike-shopping conversation
3. For experienced riders: drafts the acknowledgment focused on the specific bike and the available demo unit
4. Day-1 follow-up with inventory match and either MSF referral (first-timers) or financing options (experienced)
5. Day-3 demo ride offer if available
6. Day-7 follow-up with apparel package preview
7. Day-14, day-30, day-60 reactivation

## Workflow: MSF Basic RiderCourse routing

For first-time buyers without a motorcycle endorsement, the skill drafts the MSF referral including:

- 3 nearest MSF RiderCoach locations with course schedules
- The dealer's MSF-graduate apparel discount (most dealers run a $100-$300 apparel credit for buyers who complete MSF before pickup)
- Insurance discount note (most carriers offer MSF-completion discounts)
- A safety note: most states require the MSF completion card or DMV skills test before legal road riding

The skill is direct about the safety framing without being preachy. First-time rider crash rates in the first year are materially lower for MSF graduates.

## Workflow: HOG / IMRG chapter coordination

For dealers running a HOG chapter (Harley-Davidson) or IMRG chapter (Indian Motorcycle), the skill maintains:

- Chapter membership roster
- Ride calendar (regular rides, themed rides, multi-day overnighters, rallies)
- RSVP tracking per event
- New member pairing (pair new chapter members with experienced riders for their first chapter ride)
- Chapter newsletter content drafting

Pre-ride communication includes:

- Route map link
- Riding partner pairing if new member
- Weather forecast and rain plan
- Pace and rest stop schedule
- Lunch or breakfast logistics
- What to bring (rainsuit, hydration, emergency contact)

The Chapter Director approves the chapter-facing communication; the skill drafts.

## Workflow: apparel and accessories cross-sell

When a deal closes, the skill captures helmet, jacket, glove, and boot sizes from PDI (or from the buyer directly if not fit at PDI). Memory:

```yaml
rider_gear_memory:
  helmet_size: M
  helmet_style_preference: full_face          # or "modular", "open_face"
  jacket_size: 42_chest_long
  glove_size: L
  boot_size: 10_5
  preferred_brand_pool: [Alpinestars, Dainese, Rev'It, Klim, Aerostich]
```

Day 30 cross-sell:
- Communication system (Sena, Cardo) if buyer mentioned riding with passenger or with the chapter
- Heated grips before cold weather hits in their region
- Tank bag or saddlebags if buyer is touring-leaning

Day 90 cross-sell:
- Apparel upgrade if budget shifted
- Garage gear: stands, locks, covers
- Service kit: oil change, brake pads, chain care for chain-drive bikes

The recommendations are keyed to the bike model, the rider's stated use, and the captured budget from the original deal.

## Workflow: service drive

The skill schedules and confirms service appointments. Built-in service interval memory:

- 600-mile first service: most modern bikes (Harley, Honda, Yamaha, Kawasaki, Suzuki, BMW, Ducati, Triumph, KTM)
- 5,000-mile annual service: most cruisers, sport, sport-touring
- 4,000-mile service: most ADV with shaft drive (BMW R1250GS)
- 10,000-mile major: valve adjustments on Honda VFR, Yamaha R6, Triumph T100, etc.
- Tire wear cadence: sport bikes 2,500-5,000 miles; cruisers 8,000-15,000; ADV 6,000-10,000

The skill drafts the service reminder when mileage hits the interval (read from the customer's last service ticket or the dealer's GPS-tracker fleet).

## Workflow: seasonal storage prep

In winter markets, the skill runs the November storage prep campaign:

- Fuel stabilizer
- Battery tender
- Tire pressure (over-inflate slightly for stored bikes)
- Oil change before storage (used oil acidifies and damages internals)
- Cover and dehumidifier in the garage

Riding-season kickoff in March/April:

- Battery check after winter
- Fresh oil change
- Brake fluid check
- Tire condition and pressure
- Safety walkaround
- Riding gear inspection (helmet 5-year replacement cycle, leather conditioning)

## Message templates

```yaml
templates:
  bdc_first_time_buyer_msf_inclusive:
    body: |
      Hi {customer_first_name},

      Thanks for the note on the {year} {make} {model}. Quick check: this your
      first bike?

      If yes, two things up front:

      1. The bike is great choice for a first bike, and we have it in the
         {color}.
      2. Before you ride it home, the MSF Basic RiderCourse will save you
         money on insurance and put you on the road safer. We have a
         partnership with {nearest_msf_school} for a discount, and graduates
         get {msf_grad_apparel_credit} in apparel credit when they pick up.

      Quick questions:
      - Anyone riding with you (passenger)?
      - Mostly commuting or weekends?

      Reply when you can.

      {bdc_first_name}, {dealership_name}

  msf_basic_ridercourse_referral:
    body: |
      Hi {customer_first_name},

      MSF Basic RiderCourse options in your area:

      1. {school_1_name} - Next available: {school_1_next_date}, {school_1_price}
      2. {school_2_name} - Next available: {school_2_next_date}, {school_2_price}
      3. {school_3_name} - Next available: {school_3_next_date}, {school_3_price}

      All three issue the MSF completion card. Bring the card when you pick
      up the bike, and we credit {msf_grad_apparel_credit} toward your gear.

      Most insurance carriers also offer a {typical_insurance_discount_pct}%
      discount for MSF completion. Worth asking your agent.

      {bdc_first_name}

  hog_ride_reminder:
    body: |
      Hi {chapter_member_first_name},

      Reminder: {ride_name} this {ride_day}.

      Meetup: {meetup_location} at {meetup_time}
      Route map: {route_map_link}
      Estimated return: {estimated_return}
      Pace: {pace_descriptor}
      Lunch stop: {lunch_stop}

      Weather: {weather_forecast}. {rain_plan_note}

      {new_member_pairing_note}

      Ride safe.
      {chapter_director_first_name}

  apparel_cross_sell_day_30_comm_system:
    body: |
      Hi {customer_first_name},

      You have had the {bike_short} for about a month. Few questions:

      - Riding with {passenger_name_if_known}?
      - Joining the chapter rides yet?

      If yes to either, a comm system pays for itself fast. Two options at
      your budget range:

      - {sena_or_cardo_option_1}: {price_1}
      - {sena_or_cardo_option_2}: {price_2}

      Want me to pull either at the parts desk?

      {service_first_name}

  storage_prep_reminder:
    subject: "Time to put {customer_first_name}'s {bike_short} away for winter"
    body: |
      Hi {customer_first_name},

      Cold weather is coming to {region}. Storage prep options:

      1. Drop it off, we handle the full winter prep ({full_prep_price}):
         stabilizer, battery tender hook-up, oil change, tire pressure,
         indoor heated storage from {storage_start} to {storage_end}
      2. DIY kit: stabilizer + battery tender + cover ({diy_kit_price})

      Booking link: {storage_booking_link}

      {service_first_name}
```

## Memory keys

```yaml
memory:
  - key: moto.lead_profile[{lead_id}]
    description: Lead with rider experience and category interest
    schema: { first_time: bool, category: string, msf_status: string, cadence_stage: string }

  - key: moto.customer_profile[{customer_id}]
    description: Customer with bike, riding habits, gear sizes
    schema: { bikes_owned: [vin], primary_use: string, riding_seasons_per_year: int, gear_sizes: object, chapter_member: bool }

  - key: moto.chapter_member_state[{customer_id}]
    description: HOG / IMRG chapter membership and ride participation
    schema: { chapter_name: string, joined_date: date, rides_attended: int, paired_mentor: string }

  - key: moto.ride_roster[{ride_id}]
    description: Per-ride RSVP roster
    schema: [{customer_id, rsvp_status, pairing}]

  - key: moto.apparel_cross_sell_state[{customer_id}]
    description: Cross-sell cadence stage and outcomes
    values: [pending, day_30_sent, day_90_sent, converted, declined]

  - key: moto.service_state[{customer_id}]
    description: Service intervals and next-due
    schema: { last_service: date, miles_since_service: int, next_due: date }
```

## Required integrations

| Integration                | Purpose                                       | Read | Write    |
|----------------------------|-----------------------------------------------|------|----------|
| Lightspeed Powersports     | Dominant powersports DMS                      | yes  | optional |
| DX1                        | Franchise powersports DMS                     | yes  | optional |
| Talon Motorsports          | Independent shop DMS                          | yes  | optional |
| Reynolds Powersports       | Reynolds module for powersports               | yes  | optional |
| MSF / state DMV API        | RiderCourse availability lookup (if exposed)  | yes  | no       |
| Twilio (or similar)        | SMS                                           | no   | yes      |
| Email provider             | Outbound email                                | no   | yes      |
| OpenClaw Memory            | Cross-run state                               | yes  | yes      |
| OpenClaw Heartbeat         | Scheduled cadences                            | yes  | yes      |

Write-back to your DMS starts disabled. Most dealers prefer to commit
disposition and service-status changes manually until the agent is trusted.

## Compliance notes

For first-time rider safety framing: the skill is honest about the safety
case for MSF Basic RiderCourse without being preachy or paternalistic. It
does not gate the sale on MSF completion; that is the dealer's policy
decision.

For chapter event coordination: HOG and IMRG chapters have charter
requirements with Harley-Davidson and Polaris respectively. The skill
respects the charter boundaries: no autonomous external communication that
represents the chapter without Chapter Director approval, no unauthorized
chapter merchandise sales.

For service work: the skill schedules and confirms; it does not authorize
warranty work or non-standard service. Those route to the Service Manager.

For state DMV interactions: motorcycle endorsement, title, registration vary
by state. The skill does not file DMV paperwork.

## Configuration

```yaml
config:
  dealership_name: "Your Dealership Name"
  dms: lightspeed_powersports          # or "dx1", "talon"
  manufacturers_carried:
    - harley_davidson
    - honda
    - yamaha
  chapter:
    type: hog                          # or "imrg", "none"
    chapter_name: "Sunrise HOG Chapter"
    chapter_director: "Mike"
  approval_mode: sales_manager_approves_all  # or "autonomous_after_2_weeks"
  region: "Pacific Northwest"          # affects storage cadence
  msf_partner_schools:
    - school_1_name
    - school_2_name
    - school_3_name
  msf_grad_apparel_credit: 150
  service_intervals_built_in:
    - first_service_600_miles
    - annual_or_5000_miles
  cadences:
    bdc_lead: [12min, 1h, 24h, 72h, 7d, 30d_reactivation]
    apparel_cross_sell: [day_30, day_90]
    storage_prep: nov_1_kickoff
    riding_season_kickoff: mar_1_kickoff
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv motorcycle-dealers.md ~/.claude/skills/motorcycle-sales-and-community-agent.md
# Edit the config block to match your store
```

Launch OpenClaw and the skill is live. Run `bdc morning queue review` or
`compile weekend chapter rides` to invoke it on demand, or wait for Heartbeat.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
DMS, your category mix, your chapter coordination, and your store voice on a
fixed-price two-week clock, the door is at
https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded motorcycle-dealers.md as ~/.claude/skills/motorcycle-sales-and-community-agent.md. OpenClaw picks up new skill files on next agent launch.

2. 2

   Connect Lightspeed Powersports, DX1, or Talon Motorsports

   Edit the integrations block to point at your DMS. Lightspeed Powersports is the dominant powersports DMS. DX1 covers franchise stores. Talon Motorsports works for independent shops. The skill ships prompts for each.

3. 3

   Launch in approval mode, validate, then flip BDC templates to autonomous

   Start with the Sales Manager approving every outbound message for two weeks. The skill defaults route anything that touches a final price, a financing pre-approval, or a rider safety conversation to a human. After validation, flip the standard lead acknowledgment, MSF course referral, and apparel cross-sell templates to autonomous.

Example conversation

Common questions

Related free skills