Free OpenClaw Skill for Mobile Detailing: Booking and Membership Agent (Download)

What this skill does for your mobile detailing businesses

• Triages booking inquiries by service tier (express wash, full detail, paint correction, ceramic coating) and quotes the matching SKU with price.
• Follows up on ceramic coating quotes (Gtechniq, CQuartz, Modesta) on a 48-hour, 7-day, and 30-day cadence keyed to vehicle value and finance objection.
• Compiles the monthly membership recall list each week and drafts the rebooking message with the next available service window for each customer's vehicle.
• Drafts the IDA Certified Detailer scope-of-work language and pre-condition disclosure for every paint correction or coating proposal.
• Logs every job's after-photos and inspection notes to a single customer memory so warranty and re-coat conversations stay contextual.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: mobile-detailing-booking-agent
description: Booking triage, ceramic coating quote follow-up, monthly membership recall, and IDA-compliant scope drafting for mobile detailing businesses. Integrates with Jobber, Housecall Pro, Squire.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/mobile-detailing
---

# OpenClaw Skill: Mobile Detailing Booking and Membership Agent

## Overview

This skill turns the OpenClaw agent into the booking, quote follow-up, and
membership recall layer for a mobile detailing business. It owns the SMS and
email inbox triage, the ceramic coating quote cadence, the monthly membership
rebooking, and the boilerplate IDA Certified Detailer scope language.

It is designed for mobile detailing operations running 1 to 10 vans, with 200
to 2,000 active customers, on Jobber, Housecall Pro, or Squire. Solo operators
and multi-van zones both work.

## What this skill does

1. Triages booking inquiries by service tier and quotes from your SKU list
2. Follows up on ceramic coating quotes (Gtechniq, CQuartz, Modesta) on a
   value-keyed cadence
3. Compiles the weekly monthly membership rebooking queue
4. Drafts IDA-aligned scope-of-work and pre-condition disclosure
5. Logs after-photos and inspection notes to a shared customer memory
6. Routes warranty conversations and quotes over $1,500 to a human by default

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 8 * * 1"           # Mondays 8am
    action: compile_membership_rebooking_queue

  - type: heartbeat
    schedule: "0 9 * * *"           # Daily 9am
    action: triage_overnight_inquiries

  - type: heartbeat
    schedule: "0 10 * * 5"          # Fridays 10am
    action: compile_outstanding_quote_followup

  - type: on_event
    event: crm.job_completed
    action: log_after_photos_to_memory

  - type: on_event
    event: crm.quote_sent
    action: enter_quote_followup_cadence

  - type: on_event
    event: inbox.new_inquiry
    action: triage_and_draft_reply
```

## Workflow: booking triage

When a new inquiry hits the inbox (SMS, web form, social DM), the agent:

1. Classifies into one of the service tiers: express wash, full detail, paint
   correction (1-step, 2-step), ceramic coating, interior-only, RV or boat
2. Pulls the vehicle year, make, model if the customer provided it
3. Quotes from your published SKU price list
4. Drafts a reply with two or three open service windows in the customer's zone
5. Routes to you for approval (or autonomous if it is an express-wash or
   monthly-tier booking on the approved-templates list)
6. Logs the inquiry to the customer memory for future reference

The skill will not invent SKU prices. If a customer asks for a coating package
the agent does not have in the SKU list, it routes to a human to quote.

## Workflow: ceramic coating quote follow-up

When a ceramic coating quote is sent, the agent enters the customer into a
value-keyed follow-up cadence:

- Under $1,000 (entry coating): 48h text, 7-day email, 21-day final nudge
- $1,000 to $2,500 (mid-tier coating): 48h text, 7-day email, 14-day email,
  30-day owner-personal email
- Over $2,500 (Crystal Serum Ultra, Modesta tier): 48h text, 7-day call
  reminder for the operator, 14-day owner-personal email, 30-day "still
  around" email, 60-day re-engagement

The agent reads the booking notes for the customer's stated hesitation
(price, timing, "want to compare to ", finance) and tailors copy to that.

## Workflow: monthly membership rebooking

Each Monday the agent compiles the rebooking queue:

1. Pulls every active monthly, bi-monthly, or quarterly member from the CRM
2. Finds the members whose cadence window opens in the next 7 days
3. Drafts a personalized SMS referencing the specific vehicle (year, make,
   model) and the last service date
4. Slots into available service windows that match the customer's stated
   preference (weekday morning, weekend, etc.)
5. Flags members over 60 days since last service for a re-engagement message
   from the owner

The skill maintains the member's preferred service window in memory so the
rebooking message always offers slots that match their schedule.

## Workflow: IDA-aligned scope drafting

For every paint correction or ceramic coating proposal, the agent drafts:

- Pre-condition disclosure: paint thickness measurements, existing swirl-mark
  and defect photo documentation, panels with prior repaint or wrap noted
- Scope of work: clay bar prep, iron decontamination, chemical decontamination,
  paint correction stages (1-step compound and polish, 2-step compound +
  polish, 3-step with refinement), coating layer count
- Cure window and aftercare: customer cannot wash for 7 days, no rain
  exposure for 48 hours, recommended maintenance wash schedule
- Warranty terms: coating-specific durability claims, what voids the warranty,
  the re-coat or top-up service interval

Every coating or correction proposal is reviewed by you (or your IDA Certified
Detailer) before going out. The skill drafts; the human signs.

## Memory keys

```yaml
memory:
  - key: detail.customer_vehicle[{customer_id}]
    description: Vehicle profile and service history
    schema: { year: int, make: string, model: string, vin_last_4: string, color: string, last_service: date, preferred_window: string }

  - key: detail.coating_warranty[{vehicle_id}]
    description: Active coating warranty status
    schema: { coating_brand: string, application_date: date, warranty_years: int, last_maintenance_wash: date }

  - key: detail.membership_state[{customer_id}]
    description: Active membership cadence and rebooking status
    values: [active_monthly, active_bimonthly, active_quarterly, paused, lapsed]

  - key: detail.quote_followup[{quote_id}]
    description: Outstanding quote cadence stage
    values: [pending, day_2_sent, day_7_sent, day_14_sent, day_30_sent, won, lost]
```

## Message templates

```yaml
templates:
  booking_inquiry_reply:
    channel: sms
    body: |
      Hi {customer_first_name}, this is {company_name}. Thanks for reaching
      out about your {vehicle_year} {vehicle_make} {vehicle_model}.

      For the {service_tier_requested}, the package runs {quoted_price} and
      takes about {service_duration} on-site.

      Open windows this week in your area:
      {available_windows}

      Let me know which works and I will hold it.

  ceramic_coating_quote_followup_48h:
    channel: sms
    body: |
      Hi {customer_first_name}, this is {operator_first_name}. Wanted to make
      sure the {coating_package_name} quote for your {vehicle_year}
      {vehicle_make} {vehicle_model} came through.

      Couple of common questions: the coating cures in 24 hours but we keep
      the car out of rain for 48, and the warranty runs {warranty_years}
      years with the maintenance wash schedule.

      Any questions? Or want me to lock in {next_available_window}?

  ceramic_coating_owner_personal_30d:
    channel: email
    subject: "Following up on your {coating_package_name} quote"
    body: |
      Hi {customer_first_name},

      {operator_first_name} mentioned the quote we put together for the
      {coating_package_name} on your {vehicle_year} {vehicle_make}
      {vehicle_model}. Wanted to follow up personally because a coating is a
      multi-year decision and worth talking through.

      A few specific things people ask about at this stage:

      1. The cure window and aftercare schedule
      2. How the {coating_brand} warranty actually works in year two and three
      3. What we do if a stone chip hits a coated panel

      Happy to answer any of those by text or call. Otherwise, no pressure
      and we will circle back next quarter.

      {owner_first_name}
      {company_name}

  membership_rebooking_monthly:
    channel: sms
    body: |
      Hi {customer_first_name}, this is {operator_first_name}. Your
      {vehicle_year} {vehicle_make} is due for the monthly service this
      week. Last one was {last_service_date}.

      Slots that match your usual {preferred_window}:
      {available_windows}

      Let me know which works.

  ida_scope_block:
    channel: proposal_pdf
    body: |
      Pre-condition assessment:
      - Paint thickness measurements: {paint_thickness_summary}
      - Existing defects documented: {existing_defects_photo_count} photos
        attached
      - Panels with prior repaint or wrap noted: {repainted_panels}

      Scope of work:
      1. Pre-rinse and snow foam
      2. Iron and chemical decontamination
      3. Clay bar
      4. {paint_correction_stages}
      5. {coating_brand} {coating_package_name} application
      6. IR cure and final inspection

      Aftercare:
      - No wash for 7 days post-application
      - No rain exposure for 48 hours
      - Maintenance wash: {maintenance_schedule}

      Warranty: {warranty_years} years per {coating_brand} terms.
```

## Required integrations

| Integration            | Purpose                                       | Read | Write    |
|------------------------|-----------------------------------------------|------|----------|
| Jobber                 | Jobs, customers, quotes, scheduling           | yes  | optional |
| Housecall Pro          | Jobs, customers, estimates                    | yes  | optional |
| Squire                 | Bookings, customer profiles                   | yes  | optional |
| Twilio (or similar)    | Outbound SMS                                  | no   | yes      |
| Email provider         | Outbound email (SendGrid, Postmark, etc)      | no   | yes      |
| Photo storage          | After-photo storage (S3, Dropbox)             | yes  | yes      |
| OpenClaw Memory        | Cross-run state                               | yes  | yes      |
| OpenClaw Heartbeat     | Scheduled cadence triggers                    | yes  | yes      |

Write-back to the CRM is optional. Most operators start read-only and have
the human approve scheduling changes manually. Flip write access on once
trust is built.

## Compliance and brand notes

The skill will not draft a coating durability claim outside what the
manufacturer's official warranty supports. Gtechniq Crystal Serum Ultra is
quoted as the manufacturer publishes it. CQuartz Finest Reserve the same.
Modesta the same. If a customer asks "is it really 9 years" the agent's
answer references the manufacturer's documented terms, not marketing
enthusiasm.

The skill respects opt-in status on SMS marketing and includes the
unsubscribe footer per TCPA guidance.

## Configuration

```yaml
config:
  company_name: "Your Mobile Detailing"
  operator_first_name: "Your First Name"
  approval_mode: operator_approves_all   # or "autonomous_after_2_weeks"
  service_tiers:
    - name: "Express Wash"
      sku_id: "EXP-WASH"
      base_price: 89
    - name: "Full Detail (Sedan)"
      sku_id: "FULL-SED"
      base_price: 249
    - name: "1-Step Paint Correction (Sedan)"
      sku_id: "1STEP-SED"
      base_price: 599
    - name: "CQuartz UK 3.0 (Sedan)"
      sku_id: "CQUK3-SED"
      base_price: 899
    - name: "Gtechniq Crystal Serum Ultra (Sedan)"
      sku_id: "GCSU-SED"
      base_price: 1899
  membership_tiers:
    monthly: 28d
    bimonthly: 56d
    quarterly: 84d
  quote_followup_brackets:
    under_1k: [48h, 7d, 21d]
    one_to_2_5k: [48h, 7d, 14d, 30d]
    over_2_5k: [48h, 7d, 14d, 30d, 60d]
  autonomous_template_allowlist:
    - booking_inquiry_express_wash
    - membership_rebooking_monthly
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv mobile-detailing.md ~/.claude/skills/mobile-detailing-booking-agent.md
# Edit the config block to match your business
```

Launch OpenClaw and the skill is live. Run `compile membership rebooking queue`
or `triage overnight inquiries` to invoke it on demand, or wait for Heartbeat.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
booking system, your coating partner pricing, your membership tiers, and your
zone routing on a fixed-price two-week clock, with the founder writing every
line of the build, the door is at https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded mobile-detailing.md as ~/.claude/skills/mobile-detailing-booking-agent.md (or scope it in your project-level .claude/skills/). OpenClaw picks up new skill files on next agent launch.

2. 2

   Connect your Jobber, Housecall Pro, or Squire instance

   Edit the integrations block to point at your Jobber, Housecall Pro, or Squire API. Read access to jobs, customers, and quotes is enough to start. The skill ships prompts that map each platform's job export into the agent's working memory.

3. 3

   Start in approval mode, then flip safe templates to autonomous

   Run the first two weeks with you approving every outbound message. The skill's defaults route ceramic coating quotes over $1,500, paint correction estimates, and any warranty conversation to a human. After two weeks, flip express-wash bookings and membership rebooking to autonomous.

Example conversation

Common questions

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