Free OpenClaw Skill for Cryotherapy Studios: Membership and Recovery Stack Agent (Download)

What this skill does for your cryotherapy studios

• Tracks each member's session stack across whole body cryotherapy (2-3 min at -200F to -250F), infrared sauna (30-45 min), NormaTec compression (20-30 min), and red light therapy.
• Runs the new-member onboarding cadence at day 1, 3, 7, 14, and 30 with the recommended stack progression and a clear no-overuse guardrail.
• Owns the unlimited and capped membership audit with use-it-or-lose-it nudges before month-end for the capped tiers.
• Catches at-risk members (no visit in 21 days for unlimited members, no visit in 30 days for capped members) before the cancellation conversation.
• Surfaces the manufacturer's safety protocol for each modality (cryo chamber daily warm-up, sauna temperature log, NormaTec sleeve sanitation) so the manager sees compliance gaps before they bite.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: cryotherapy-membership-and-stack
description: Membership cadence, recovery stack progression, and at-risk member retention agent for cryotherapy studios and recovery centers. Handles WBC, infrared sauna, NormaTec compression, red light therapy. Integrates with Mindbody, ClubReady, MarianaTek, Glofox.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/cryotherapy-studios
---

# OpenClaw Skill: Cryotherapy Studio Membership and Stack Agent

## Overview

This skill turns the OpenClaw agent into a membership and stack-recommendation
layer for your cryotherapy studio or multi-modality recovery center. It does
not replace the studio manager or the cryotherapy technician: it amplifies
them. The skill owns the 60 to 200 weekly texts (stack progression nudges,
at-risk member check-ins, membership audits) so the human team spends their
time on intake conversations, the safety protocol, and exception handling.

Designed for cryotherapy-only studios (WBC chamber, sometimes a cryo facial
or localized cryo add-on), and multi-modality recovery centers running
WBC + infrared sauna + NormaTec compression + red light therapy + contrast
therapy, on Mindbody, ClubReady, MarianaTek, Glofox, or Pike13.

## What this skill does

1. Tracks each member's session stack across all modalities
2. Runs the new-member onboarding cadence at day 1, 3, 7, 14, 30
3. Owns membership audits for unlimited and capped tiers
4. Catches at-risk members before cancellation
5. Surfaces manufacturer safety-protocol touchpoints to the studio manager
6. Recommends stack additions tied to actual member usage

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 8 * * 1"            # Mondays 8am
    action: at_risk_roster

  - type: heartbeat
    schedule: "0 10 * * *"           # Daily 10am
    action: new_member_stack_progression

  - type: heartbeat
    schedule: "0 9 25 * *"           # 25th of month 9am
    action: capped_tier_use_it_or_lose_it

  - type: heartbeat
    schedule: "0 7 * * *"            # Daily 7am
    action: safety_protocol_touchpoint

  - type: on_event
    event: scheduler.session_completed
    action: log_to_stack_history

  - type: on_event
    event: scheduler.new_membership_purchased
    action: enter_onboarding_cadence

  - type: on_event
    event: scheduler.no_show_logged
    action: increment_at_risk_signal
```

## Workflow: at-risk member roster

Every Monday at 8am the agent:

1. Pulls the full active member list from the platform
2. For each member, computes days since last visit
3. Flags unlimited-tier members with no visit in 21+ days
4. Flags capped-tier members with no visit in 30+ days
5. References each member's most-used modality and last-completed stack in the check-in
6. Drafts a manager-voice or coach-voice check-in routed for approval

A representative 300-member recovery studio sees 15 to 25 at-risk flags a week. Catching them before the cancellation conversation is the highest-leverage retention move in this niche.

## Workflow: new-member stack progression

The default 30-day progression for a new unlimited member:

- Day 1: welcome, modality intro, safety walkthrough confirmation, first-session reminder
- Day 3: "how did your first cryo feel" check-in
- Day 7: "try infrared sauna this week if you have not" if member is cryo-only so far
- Day 14: "add NormaTec or red light to your stack" if member has stayed single-modality
- Day 30: "30-day check-in, here is your usage so far" with the member's actual session count and modality mix

For capped-tier new members, the progression is condensed and emphasizes value-per-session rather than stack breadth.

## Workflow: capped tier use-it-or-lose-it

For capped tiers (typically 4, 8, or 12 sessions per month with no rollover or limited rollover), the agent:

1. On the 25th of each month, audits each capped member's session count vs included allotment
2. Flags members with 2+ unused sessions
3. Drafts a personalized end-of-month nudge with the member's actual remaining count
4. Routes the drafts to the studio manager for approval

This single workflow has been worth roughly 10-20% retention lift in capped-tier members for recovery studios that run it. The pattern is members who do not use their cap feel they are not getting value and churn within 60-90 days; the nudge stops the value-perception slide.

## Workflow: stack recommendation

The skill maintains a default stack pairing logic (editable in the config block):

- Cryo + NormaTec: most-common pairing, especially for athletes
- Cryo + Infrared Sauna: contrast therapy pairing, especially for general wellness members
- NormaTec + Red Light Therapy: post-workout pairing
- Infrared Sauna + Red Light Therapy: wellness pairing, often with female-skewing members
- All four: VIP-tier stack, often with a wellness or aesthetic-adjacent goal

For each member, the agent looks at:

1. Modalities used in the last 30 days
2. Modalities purchased but not used
3. Modalities not yet tried
4. The recommended next-modality based on the stack pairing logic

Drafts a stack-add nudge framed as a program suggestion, not a medical recommendation.

## Workflow: safety protocol touchpoints

Daily at 7am the agent surfaces:

- Cryo chamber daily warm-up reminder
- Nitrogen tank level check reminder (for chambers using nitrogen)
- Infrared sauna temperature log audit
- NormaTec sleeve sanitation log
- Daily intake form completion rate
- Any incident report from yesterday flagged to the manager

The skill is decision support. It does not replace the studio's written safety policy or the daily QA log. The studio manager and the cryotherapy technician own safety.

## Message templates

```yaml
templates:
  new_member_day_1:
    body: |
      Hey {member_first_name},

      Welcome to {studio_name}. Looking forward to seeing you on the
      schedule. A few quick notes for your first WBC session:

      1. Dry skin, no lotion or sweat on you
      2. Socks and the gloves we provide
      3. Tell {tech_first_name} if you start to feel weird at any point;
         the chamber stops the moment you say so

      Open slots this week:
      {open_slots}

      {front_desk_first_name}

  new_member_day_7_try_infrared:
    body: |
      Hey {member_first_name},

      You have {sessions_completed_this_week} cryo session(s) in this
      week, which is a great start. If you have not tried our infrared
      sauna yet, this is a good week to add it. Most members pair the
      two for the contrast effect.

      Open infrared slots:
      {open_slots}

      {front_desk_first_name}

  at_risk_unlimited_member:
    body: |
      Hey {member_first_name},

      Noticed it has been {days_since_last_visit} days since you were
      in. Last time you stacked cryo + NormaTec, which is one of the
      better combos we run.

      What is going on with the schedule? Open slots if you want them:
      {open_slots}

      Reach back, even if it is to tell me you are switching to a
      different routine and want to pause the membership for a month.

      {studio_manager_first_name}

  capped_tier_end_of_month:
    body: |
      Hey {member_first_name},

      Heads up: you have {unused_sessions} unused session(s) on your
      {membership_tier} membership for the month. {rollover_policy_note}

      Open slots before month-end:
      {open_slots}

      {front_desk_first_name}

  stack_add_normatec:
    body: |
      Hey {member_first_name},

      You have been consistent on cryo (nice). If you have not added
      NormaTec compression to the routine yet, this is the natural next
      step. Most cryo regulars stack a 20-min NormaTec after cryo for
      the full circulation kick.

      Open NormaTec slots this week:
      {open_slots}

      {front_desk_first_name}

  safety_touchpoint_to_manager:
    channel: manager_console
    body: |
      DAILY SAFETY TOUCHPOINTS
      Cryo chamber warm-up: {warmup_logged_today}
      Nitrogen tank level: {nitrogen_level_pct}
      Sauna temp log: {sauna_temp_logged}
      Open incident reports: {open_incident_count}
      Daily intake completion: {intake_completion_pct}
```

## Memory keys

```yaml
memory:
  - key: member.stack_history[{member_id}]
    description: 30, 60, 90-day modality usage counts
    schema: { cryo_30d: int, infrared_30d: int, normatec_30d: int, red_light_30d: int, contrast_30d: int }

  - key: member.tier_state[{member_id}]
    description: Membership tier and current month usage
    schema: { tier: string, sessions_this_month: int, cap: int, rollover_remaining: int }

  - key: member.at_risk_flag[{member_id}]
    description: At-risk status and last manager check-in
    schema: { flagged: bool, days_since_last_visit: int, last_outreach: date, manager_notified: bool }

  - key: member.new_member_state[{member_id}]
    description: 30-day onboarding cadence stage
    values: [day_0, day_1_sent, day_3_sent, day_7_sent, day_14_sent, day_30_sent, completed]

  - key: studio.safety_touchpoints
    description: Daily safety protocol log state
```

## Required integrations

| Integration         | Purpose                                            | Read | Write |
|---------------------|----------------------------------------------------|------|-------|
| Mindbody            | Schedule and membership                            | yes  | optional |
| ClubReady           | Schedule, membership, modality-specific tracking   | yes  | optional |
| MarianaTek          | Schedule and membership                            | yes  | optional |
| Glofox              | Schedule and membership                            | yes  | optional |
| Pike13              | Schedule and membership                            | yes  | optional |
| Twilio (or similar) | Outbound SMS                                       | no   | yes   |
| Email provider      | Outbound email                                     | no   | yes   |
| OpenClaw Memory     | Cross-run state                                    | yes  | yes   |
| OpenClaw Heartbeat  | Scheduled cadence triggers                         | yes  | yes   |

## Safety and claims notes

The skill defaults to non-medical, program-framed copy. No therapeutic
claims about cryotherapy curing anything. No diagnostic language. No
contraindication overrides. Studios that want even tighter guardrails can
set claim_mode: minimal in the config block to strip benefit framing
entirely.

Whole body cryotherapy is not FDA-cleared for therapeutic uses. The skill
defaults treat it as a recovery and wellness experience, which matches
both the FDA's posture and most state cosmetology/health-department
guidance. Studios in stricter regulatory regions (NY, certain CA
counties) should review their local rules before enabling autonomous
messaging.

## Configuration

```yaml
config:
  studio_name: "Your Studio Name"
  modalities:
    - whole_body_cryotherapy
    - infrared_sauna
    - normatec_compression
    - red_light_therapy
    - contrast_therapy
  membership_tiers:
    - name: "Unlimited"
      modalities_included: all
      monthly_cap: null
    - name: "Capped 8"
      modalities_included: all
      monthly_cap: 8
      rollover_policy: 2_sessions
    - name: "Cryo Only Monthly"
      modalities_included: [whole_body_cryotherapy]
      monthly_cap: 8
  approval_mode: manager_approves_all   # or "autonomous_after_2_weeks"
  at_risk_thresholds:
    unlimited_days: 21
    capped_days: 30
  new_member_cadence: [day_1, day_3, day_7, day_14, day_30]
  stack_pairing_defaults:
    cryo_then: [normatec, infrared]
    infrared_then: [red_light, contrast]
    normatec_then: [red_light, cryo]
  safety_protocol_log:
    chamber_warmup: required_daily
    nitrogen_check: required_daily
    sauna_temp: required_daily
    sleeve_sanitation: required_per_use
  claim_mode: standard                 # or "minimal"
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv cryotherapy-studios.md ~/.claude/skills/cryotherapy-membership-and-stack.md
# Edit the config block to match your studio
```

Launch OpenClaw and the skill is live. Run `compile at-risk roster` or
`run capped tier audit` to invoke it on demand, or wait for Heartbeat
to fire it on the configured schedule.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
platform, modality menu, membership tiers, and brand voice on a fixed-price
two-week clock, with the founder writing every line of the build, the door
is at https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded cryotherapy-studios.md as ~/.claude/skills/cryotherapy-membership-and-stack.md (or your project-level .claude/skills/ if you scope it per location). OpenClaw picks up new skill files on next agent launch, no restart command required.

2. 2

   Connect your studio management platform

   Edit the integrations block to point at your Mindbody, ClubReady, or MarianaTek export. Read-only is enough to start. The skill ships the prompts that translate your daily roster, modality menu, and membership ledger into the agent's working memory.

3. 3

   Start in studio manager approval mode, validate, then move to autonomous

   Run for two weeks with the studio manager approving every outbound text. The skill defaults route any contraindication question, refund discussion, or new-member medical clearance question to a human. After two weeks, flip the stack progression and membership cadence reminders to autonomous and keep medical and refund decisions human-only.

Example conversation

Common questions

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