Free OpenClaw Skill for Audiology Clinics: Hearing Aid and Recall Coordinator (Download)

What this skill does for your audiology clinics

• Compiles the weekly annual hearing exam recall list from Sycle, Blueprint Solutions, or NOAH 4, keyed to last audiogram date and any hearing aid follow-up status.
• Runs the 30, 60, and 90 day hearing aid trial follow-up cadence with manufacturer-specific fitting software prompts (Target for Phonak, Genie 2 for Oticon, Smart Fit for ReSound).
• Schedules the 6-month clean-and-check appointment with reminder texts at 1 week, 1 day, and same-day.
• Tracks dome and battery reorder on a per-patient supply consumption cycle with the right brand and size.
• Hands off rechargeable HA charging issues, Bluetooth connectivity issues, and tubing replacements to the AuD with the right diagnostic prompt loaded.

What's inside this OpenClaw skill

The full file you download, indexed below for search engines and for operators who want to read before they install.

---
name: audiology-recall-and-trial
description: Annual hearing exam recall, 30/60/90 day hearing aid trial follow-up, manufacturer fitting software handoff, clean-and-check scheduling, and battery / dome reorder for audiology clinics. Integrates with Sycle, Blueprint Solutions, NOAH 4, Phonak Target, Oticon Genie 2, ReSound Smart Fit.
version: 1.0.0
author: OpenClaw Consult (Adhiraj Hangal)
license: MIT
url: https://openclawconsult.com/skills/audiology-clinics
---

# OpenClaw Skill: Audiology Hearing Aid and Recall Coordinator

## Overview

This skill turns the OpenClaw agent into a patient coordinator equivalent for
an audiology clinic. It owns the annual hearing exam recall, the hearing aid
trial follow-up, the clean-and-check scheduling, the dome and battery reorder,
and the manufacturer-specific fitting software handoff to the AuD.

It is designed for 1 to 8 AuD audiology clinics running Sycle, Blueprint
Solutions, and / or NOAH 4. The skill handles the unique audiology pattern:
high-ticket device sales, mandated trial periods, manufacturer-specific fitting
nuances (Phonak, Oticon, ReSound, Starkey, Widex, Signia, Unitron, Rexton),
and ongoing supply cycles for batteries, domes, and wax filters.

## What this skill does

1. Annual hearing exam recall keyed to last audiogram date and hearing-aid-wearer status
2. 30/60/90 day hearing aid trial follow-up with manufacturer-specific fitting prompts
3. 6-month clean-and-check scheduling
4. Dome, wax filter, and battery reorder on supply consumption cycle
5. Rechargeable HA charging issue and Bluetooth connectivity diagnostic prompts to the AuD
6. State-specific return-window awareness (CA 30d, NY 45d, TX 30d, etc.)

## Triggers

```yaml
triggers:
  - type: heartbeat
    schedule: "0 7 * * 1"            # Mondays 7am
    action: compile_annual_recall_roster

  - type: heartbeat
    schedule: "0 8 * * *"            # Daily 8am
    action: compile_hearing_aid_trial_followup_roster

  - type: heartbeat
    schedule: "0 9 * * 3"            # Wednesdays 9am
    action: compile_clean_and_check_roster

  - type: heartbeat
    schedule: "0 10 * * 1"           # Mondays 10am
    action: compile_supply_reorder_roster

  - type: on_event
    event: pms.hearing_aid_dispensed
    action: enter_30_60_90_trial_cadence

  - type: on_event
    event: pms.audiogram_completed
    action: update_recall_clock
```

## Workflow: annual hearing exam recall

Every Monday at 7am the agent:

1. Pulls the active patient panel filtered for patients past the 11-month exam window
2. Splits into hearing-aid-wearers (annual recheck for HA performance and re-fitting) and non-aided (annual screening)
3. Drafts recall texts:
   - HA wearers: "It has been about a year since your last audiogram. We want to make sure your hearing aids are still tuned to your current hearing. Let's get the next one on the calendar."
   - Non-aided: "It has been a year since your last hearing check with Dr. {AuD_last}. Hearing can change gradually and it is worth a recheck to stay ahead of any change."
4. Includes 3 open slots in the next 2 weeks
5. Routes to the front desk for approval

A 2-AuD clinic with 2,000 active patients has 150 to 300 in any recall window. The skill picks the right ones.

## Workflow: hearing aid trial follow-up

When a hearing aid is dispensed, the agent enters the patient into the trial cadence:

- Day 7: "How are the new hearing aids feeling? Anything you want me to flag for the AuD?"
- Day 14: "Quick check-in. Are you wearing them most of the day? Any specific situations where they are not feeling right?"
- Day 30: Satisfaction check with specific questions: ease of insertion, comfort, sound in quiet, sound in restaurants, phone calls, TV, music. If anything is below a 4 of 5, drafts the AuD fine-tuning appointment.
- Day 60: Return-or-keep decision message with the trial-extension option. If patient is leaning return, drafts the AuD consult to explore alternative options.
- Day 90: Final decision urgency (for states with longer return windows). If kept, drafts the warranty registration and the 6-month clean-and-check appointment.

For each trial follow-up, the skill drafts the right manufacturer-specific prompt for the AuD:

- Phonak (Target): "Patient reports restaurant noise issue. Suggest StereoZoom adjustment, AutoSense OS classifier review, and possibly a Roger On streamer demo."
- Oticon (Genie 2): "Patient reports own-voice issue. Suggest MoreSound Intelligence Sound Booster review and possibly a receiver-size check."
- ReSound (Smart Fit): "Patient reports feedback. Suggest WhistleControl tuning and receiver-fit check."
- Starkey (Inspire X): "Patient reports T-Coil issue. Suggest looping-environment program update."
- Widex (Compass GPS): "Patient reports music quality. Suggest Music program intensity tune."
- Signia (Connexx): "Patient reports OwnVoice issue. Suggest OVP recalibration."

The AuD makes the actual fitting changes; the skill primes them with the right starting point.

## Workflow: clean-and-check scheduling

The skill maintains the 6-month clean-and-check cadence for every active HA wearer:

1. At 5 months since last clean-and-check, drafts a reminder text with 3 open slots
2. At 6 months, drafts a more direct reminder
3. At 7 months, escalates to the front desk for a phone call
4. At the appointment, prompts the AuD with the patient's device list, last fitting session date, and any reported issues

The 6-month clean-and-check is the highest-retention-leverage routine in the practice. The skill keeps it on autopilot.

## Workflow: supply reorder

The skill maintains a per-patient supply consumption ledger:

- Battery size (10, 13, 312, 675): typical 4 to 10 week consumption depending on hours of wear and Bluetooth streaming
- Dome size and type (open, closed, double, power): typically replace at 6 months or as patient reports
- Wax filter (Cerustop, NoWax, ProWax): typically replace every 4 to 6 weeks
- Tubing (BTE only): typically replace at 6 months

At the supply consumption mark, the skill drafts the reorder text with the right brand, size, and quantity. For rechargeable HAs, the skill skips battery reorder and instead schedules a charging-issue check-in at the 90-day mark.

## Memory keys

```yaml
memory:
  - key: aud.recall_status[{patient_id}]
    description: Annual hearing exam recall state
    schema: { last_audiogram: date, is_ha_wearer: bool, next_recall_due: date, last_outreach: datetime }

  - key: aud.ha_trial[{patient_id}]
    description: Active hearing aid trial state
    schema: { device_brand: string, device_model: string, dispensed_date: date, current_day: int, satisfaction_30d: int, decision_status: trial|keep|return|extended, state_return_window_days: int }

  - key: aud.clean_and_check[{patient_id}]
    description: 6-month clean-and-check state
    schema: { last_done: date, next_due: date, last_outreach: datetime }

  - key: aud.supply_consumption[{patient_id}]
    description: Supply reorder state
    schema: { battery_size: string, last_battery_reorder: date, expected_depletion: date, dome_size: string, dome_type: string, rechargeable: bool }

  - key: aud.manufacturer_profile[{patient_id}]
    description: Manufacturer-specific fitting context for AuD prompts
    schema: { manufacturer: string, fitting_software: string, last_fitting_session: date, last_program_set: array }
```

## Message templates

```yaml
templates:
  annual_recall_ha_wearer:
    body: |
      Hi {patient_first_name},

      It has been about a year since your last audiogram with Dr. {audiologist_last}.
      We want to make sure your hearing aids are still tuned to your current
      hearing, and check the fit.

      Open slots in the next 2 weeks:
      {open_slots}

      Reply with the one that works.

      {practice_name}

  trial_day_30_satisfaction:
    body: |
      Hi {patient_first_name},

      It is the 30-day mark with your new {device_model_short}. Quick check:

      1. Comfort (1-5)
      2. Sound quality in quiet (1-5)
      3. Sound in restaurants (1-5)
      4. Phone calls (1-5)
      5. TV (1-5)

      Reply with the numbers and Dr. {audiologist_last} will use them to fine-tune
      at your next visit.

      {practice_name}

  trial_day_60_decision:
    body: |
      Hi {patient_first_name},

      You are at day 60 of your {device_brand} trial. The return window in
      {state} is {state_return_days} days, so the official decision point is
      coming up.

      How are you feeling about them overall? If anything is still not feeling
      right, let's set up a tune-up with Dr. {audiologist_last} before the
      window closes.

      {practice_name}

  clean_and_check_reminder:
    body: |
      Hi {patient_first_name},

      It has been about 6 months since the last clean-and-check on your
      {device_brand} {device_model_short}. Quick 30-min visit to clean, swap
      domes and wax filters, and make sure everything is working at peak.

      Open slots:
      {open_slots}

      {practice_name}

  battery_reorder:
    body: |
      Hi {patient_first_name},

      You are about due for more {battery_size} batteries. Reorder online here
      or pick up at the office:

      {reorder_link}

      Typical price for a {battery_quantity}-pack: {battery_price}. We can also
      bundle wax filters if you need them.

      {practice_name}
```

## Required integrations

| Integration             | Purpose                                              | Read | Write |
|-------------------------|------------------------------------------------------|------|-------|
| Sycle                   | PMS, scheduling, hearing aid trial, billing          | yes  | optional |
| Blueprint Solutions     | PMS, scheduling, trial, billing                      | yes  | optional |
| NOAH 4                  | Universal fitting session and audiogram data         | yes  | no    |
| Phonak Target           | Phonak fitting session reference (read-only via NOAH)| yes  | no    |
| Oticon Genie 2          | Oticon fitting session reference                     | yes  | no    |
| ReSound Smart Fit       | ReSound fitting session reference                    | yes  | no    |
| Starkey Inspire X       | Starkey fitting session reference                    | yes  | no    |
| Widex Compass GPS       | Widex fitting session reference                      | yes  | no    |
| Signia Connexx          | Signia fitting session reference                     | yes  | no    |
| Twilio (or similar)     | Outbound SMS                                         | no   | yes   |
| Email provider          | Outbound email                                       | no   | yes   |
| OpenClaw Memory         | Cross-run state                                      | yes  | yes   |
| OpenClaw Heartbeat      | Scheduled cadence triggers                           | yes  | yes   |

Write-back to Sycle or Blueprint is optional. Most clinics start read-only.

## HIPAA notes

By default this skill operates on patient identifiers, appointment metadata,
hearing aid trial status, and device manufacturer / model. We deliberately
avoid putting specific audiogram thresholds, speech-in-noise scores, or medical
contraindications into outbound SMS. For stricter PHI handling, set
`phi_mode: identifier_only`.

Confirm your BAA covers the cloud AI provider you point OpenClaw at. The skill
itself is local; the model inference is not.

## Configuration

```yaml
config:
  practice_name: "Your Audiology Clinic"
  state: "TX"                          # Used for state-specific return window
  state_return_window_days: 30
  audiologists:
    - last_name: "Park"
      first_name: "Jenna"
      voice: warm-clinical
    - last_name: "Reyes"
      first_name: "Antonio"
      voice: friendly-direct
  approval_mode: front_desk_approves_all  # or "autonomous_after_2_weeks"
  phi_mode: standard                      # or "identifier_only"
  manufacturer_mix:
    - Phonak
    - Oticon
    - ReSound
    - Starkey
    - Widex
    - Signia
  cadences:
    annual_recall: [11mo, 13mo, 16mo, 22mo]
    ha_trial: [7d, 14d, 30d, 60d, 90d]
    clean_and_check: [5mo, 6mo, 7mo]
    battery_reorder_warning_weeks: 1
```

## Quick install

```bash
mkdir -p ~/.claude/skills
mv audiology-clinics.md ~/.claude/skills/audiology-recall-and-trial.md
# Edit the config block to match your clinic
```

Launch OpenClaw and the skill is live. Run `compile annual recall roster` or
`compile hearing aid trial followup roster` on demand, or wait for Heartbeat.

## Want it wired to your stack?

This SKILL.md is the starting point. If you want it plugged into your specific
PMS, your specific manufacturer mix, your specific state's return-window law,
and your specific brand voice, on a fixed-price two-week clock, with the founder
writing every line of the build, the door is at
https://www.adhirajhangal.com/work

Install in 60 seconds

1. 1

   Drop the file into your OpenClaw skills directory

   Save the downloaded audiology-clinics.md as ~/.claude/skills/audiology-recall-and-trial.md. OpenClaw picks up new skill files on next agent launch.

2. 2

   Wire in your Sycle, Blueprint, or NOAH 4 feed

   Edit the integrations block to point at your Sycle, Blueprint Solutions, or NOAH 4 export. The skill ships prompts to translate the daily schedule and the hearing aid trial list into the agent's working memory.

3. 3

   Start in front-desk approval mode, validate, then move to autonomous

   Run for two weeks with the front desk approving every outbound message. The skill defaults route any audiogram-result conversation, any third-party manufacturer warranty question, and any clinical question to the audiologist. After two weeks, flip routine recall and battery reorder messages to autonomous.

Example conversation

Common questions

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